General

How is PostGrid different from other Direct Mail Platforms?

PostGrid is meticulously designed to offer a range of features catering to diverse requirements, making it suitable for every industry, team size, and specific need. To gain a comprehensive insight into why PostGrid stands out as the top choice, feel free to arrange a discussion with our team.

How secure and reliable is PostGrid’s solution?

PostGrid boasts several enterprise-grade certifications, establishing itself as a highly reliable solution that ensures trust and compliance at all times.

What are PostGrid’s capabilities?

PostGrid provides a platform for Direct Mail and Address Validation for various requirements.

PostGrid allows companies and businesses to build on top, scale or add to their existing technology and infrastructure to automate address verification and print and mail operations in a seamless and efficient way.

PostGrid’s API allows you to streamline the very rigid and mundane complexities involved in address verification and direct mail and provides access to industry best solution and pricing via fully Robust RESTful API. Detailed API documentation and developer support offered for easy and fast implementation.

You can refer to www.postgrid.com for more information.

Pricing and Payment

Where can I see the pricing in detail?

Please refer to https://www.postgrid.com/pricing/ for details. You can also get in touch with our team at [email protected] to discuss custom pricing based on requirements.

Can I request for custom pricing?

Yes, You can schedule a call with our team to discuss custom pricing based on requirements.

What is my mailing limit?

Mailing limit depends on the plan purchased, please contact [email protected] to ensure you choose the plan that is right for your business.

Print and Mail - Print and Delivery

How long is the delivery period for my orders?

All orders are printed, processed and handed over to local postal service within 2 business days. Delivery times of postal carriers vary from country to country and postal types, please refer to local postal service and postage type for delivery timelines.

What is the paper and print quality of the letters, postcards and checks?

Postcards - 100lb double sided full colour bleed with gloss coating.
Letters - 60lb stock quality in a 10 double window envelope
Checks - 52 to 70 lb stock quality in a 10 double window envelope and MICR printing.

Do you print custom or branded envelopes?

Yes, we support custom orDo you print custom or branded envelopes? branded envelopes. Contact [email protected] for more information.

What is express mailing?

Express mailing is a special service made with an arrangement for your delivery to be expedited. In most cases your mail would be delivered within 1-3 business days by the postal service.

What kind of envelopes are the letters put in?

Letters are put in a 10 double window envelope.

How many printers do you have in the US or Canada?

We have 20+ plus printers both in Canada and the USA. These printers are top commercial printers passing on huge volume discounts and ensure operational efficiency.

On what basis are my mailings prioritized?

Mailings are prioritized based on SLA agreements, order time and product plan purchased.

Print and Mail API

Do you support brochures and catalogs mailing?

We currently do not print brochures and catalogues, however they are in the pipeline. Contact [email protected] to be added to the waiting list.

Do you have the same capabilities internationally?

Yes, PostGrid has operations in multiple countries. contact [email protected] to learn more about our international locations and how you can enjoy local postage rates pertaining to those countries.

Do you have preview options for the orders created?

We provide PDF previews for all orders (including those created in test mode). These previews should be generated a few seconds after you create an order. They can be accessed through the url property of the returned objects or on the dashboard by clicking View PDF on the top-right of the order details page.
In the case of cheques, the previews will censor the account number by padding the last 4 digits of the account number with zeros.

Address Verification

Is the API CASS certified?

Yes, PostGrid is CASS certified to support the best quality reliable address data.

Is the API SERP certified?