Before you start sending mails, you need to specify the sender and recipient addresses. PostGrid simplifies this process by allowing you to create contacts directly from the dashboard.

Creating Individual Contacts

To create contacts, navigate to the Contacts tab located on the left side of the navigation bar.

On this page, you can find existing contacts and click on them to get more information. You can also use the search bar at the top to search for contacts using any known information, such as names, company names, or addresses. Let's click on 'Create Contact' in the top-right to create a new contact so that you can send mailings.

Once you have filled in the required details, click the create button. This will redirect you to the contacts list page, where your newly created contact will be listed at the top. To make changes to contact information, delete a contact, or check if their address is verified, click on the contact in the list page. You will then be redirected to a page with these options.

Creating Multiple Contacts

If you have multiple contacts that you would like to upload at once, you can use the 'Upload Contacts' option found on the contacts page. Here, you can select a CSV file with your contacts separated by lines. For proper formatting of your contact information, please refer to the example found here.

Note: One important aspect to differentiate in contacts is whether they are created in live mode or test mode. A contact created in test mode will have their address marked as verified, even though it has not actually been verified. On the other hand, when you create contacts in live mode, PostGrid will verify the address and accurately determine whether local postage can deliver to that address.