Postage Discount Authorizations

1. What is this feature?

Postage Discount Authorizations allow you to send mail at reduced rates by leveraging specific discount programs offered by mail carriers. These programs, such as those from USPS, Canada Post, and FedEx, offer lower postage costs for qualifying mailings (e.g., nonprofit mail). By registering your organization's authorization with PostGrid, you can seamlessly apply these discounts to your mail orders.

To get access to this feature, fill out this form, or contact our Sales Team at [email protected].

2. How can I use it?

Creating a Postage Discount Authorization:

Navigate to Postage Discounts: From your PostGrid dashboard, go to Resources > Postage Discounts.
Click the Create Postage Discount Authorization button.
Fill out the form:
- Authorization Type: Currently, only USPS Nonprofit mailings are supported, but more discount types are expected in the future.
- Customer Registration ID (CRID): Enter your organization's CRID, provided by USPS.
- Nonprofit Authorization Number (NPA): Enter the Nonprofit Authorization Number, also provided by USPS.
- Company: Enter your company's name exactly as it is registered with the mail carrier.
- Address Line 1 & 2, City, State, ZIP Code, Country: Enter your organization's authorized address exactly as it is registered with the mail carrier.
Click Create.

Authorization Verification and Usage:

Test Mode: In test mode, authorizations become "Verified" immediately after creation.
Live Mode: In live mode, newly created authorizations will initially have a "Pending" status. They will become "Verified" once confirmed with the carrier.
Using in Orders: After an authorization is "Verified," you can use it when creating mail orders in place of a traditional "from contact". This effectively sets the return address for your discounted mailings.

3. How do I get billed for it?

For specific pricing details, please contact your Account Manager or Customer Success Manager directly.

4. FAQ

Q: What types of postage discounts are currently supported? A: For now, only USPS Nonprofit mailings are supported. More discount types are expected in the future.

Q: Why must my address and company information exactly match what's registered with the mail carrier? A: This is crucial for successful verification of your authorization. The mail carrier's systems will cross-reference the information you provide with their records. Any discrepancies could lead to rejection or delays in approval.

Q: What happens after I create a Postage Discount Authorization? A: In test mode, authorizations become "Verified" immediately and can be used in test mode orders. In live mode, authorizations initially enter a "Pending" status while PostGrid verifies the information with the mail carrier. Once successfully verified, the status will update to "Verified."

Q: Can I use a "Pending" authorization for live mailings? A: No, only "Verified" authorizations can be used for live mailings to ensure compliance with carrier regulations and to correctly apply the discounts.

Q: Where is the address from the authorization used on my mail pieces? A: The address you enter for the Postage Discount Authorization will be used as the return address for your discounted mailings. This is a requirement for using carrier discount programs.